Suitcase

12.50

incl. free shipping

Suitcase

12.50

incl. free shipping

Additional information

Ordering from Haloscanner.com

At Haloscanner.co.uk you can safely and easily order your Haloscanner. Can’t find something or have questions? Let us know. We are happy to help.

Your account

In your account, you enter your name, address, e-mail address and payment information, among other things. Access to your account is secured with a password you choose.

Password

If you have forgotten your password, you can create a new one here.

Change data

You can change your information (including address and password) yourself in your account.

To cancel an order

To cancel your order, please contact our customer service department. We are happy to help you.

Payment options

You can pay by Ideal, Paypal, Credit card, Bancontact, Apple Pay, Pre-transfer via bank transfer is also possible.

Delivery time

If you order before 4 p.m. on a business day and the product is marked “In Stock,” we will pack your order the same day. Once we pack your order, you will receive a Track & Trace code from us that allows you to track your order. The carrier aims to deliver the order to your home the next business day.

Warranty period

We always follow the legal warranty terms. Legal warranty means that a product must do what the consumer can reasonably expect it to do. A product should not have defects, which are not to be expected during its expected lifetime under normal use. If the product does not meet your expectations, we will repair it free of charge or, in consultation with you, supply a replacement product.

Shipping Method

Orders
Your order will be delivered to your home by PostNL. Once the order is shipped by us, you will receive by email the code that allows you to track your order at
www.tracktrace.nl
.

Not at home on delivery
Should you not be at home at the time of delivery, the order will be delivered to your neighbors or a pickup point nearby by PostNL.

More information?

Call us: 077-3030067 (Monday to Friday, 9 a.m. to 5 p.m.)
Or email:
info@haloscanner.nl

Package not received?

Was the package you ordered not delivered to your home or to the collection point? Please notify us of the defect as soon as possible after discovery. We will then initiate an investigation with PostNL and make sure your package is still delivered.

Scanner Angel is a unique database of the microchips of lost or stolen animals that is downloaded to the Halo scanner and updated each time the Halo is connected to a laptop or PC.

Charging the Halo Scanner

Before using the Halo scanner for the first time, it is important to fully charge it for 3½ hours. This ensures that the battery is fully charged and ready for use.

Scanning with the Halo Scanner

    1. Turning on the Scanner:
      • Locate the on/off symbol on the back of the scanner.
      • Press this symbol to turn on the scanner and release the button.
    1. Start of Scanning:
      • The outside of the scanner acts as the scanning surface.
      • After turning on, the display shows a message, “Halo Scanner Scanning,” and the scanner emits a single beep. This indicates that the scanner is ready to scan.
    1. Scanning an Animal:
      • Hold the scanner close to the animal to scan the microchip.
    1. If No Microchip Found:
      • If no valid microchip is detected within 20 seconds, the message “No tag found” will appear on the display, and a single beep will sound again.
      • To scan again, press the power symbol again.
    1. On Finding a Valid Microchip:
      • If a valid microchip is found, the scanner emits a double beep, and the number of the microchip is shown on the display.
  1. Automatic Shutdown:

    The Halo scanner automatically turns off after 50 seconds of inactivity to conserve battery power.

The standby time of the Halo scanner is about 2 months or 800 scans.

The Halo scanner comes with a 1.8-meter USB cable and a quick start guide.